Refund policy

Last updated: November 12, 2026

Storefront brand: partiQlar. Store operator: BETTER WLD.

Pure NR 60-day satisfaction window

For Pure Nicotinamide Riboside (NR) purchased from this store, contact us within 60 days after delivery if you are not satisfied. Include your order number and checkout email. We may request photos or the remaining product to assess your request. This window applies to products used as directed.

Other products

For other products purchased from this store, contact us within 30 days after delivery. Unopened items in original condition may be returned after approval. Opened items are reviewed for damage, defects, or incorrect fulfillment.

Damaged or incorrect orders

Contact wumatuzi480354@outlook.com within 7 days after delivery with photos of the item and package. We will review the issue and arrange an appropriate replacement or refund.

Return steps

1. Email wumatuzi480354@outlook.com with your order number and reason for the request.
2. Wait for the return instructions and applicable return address; do not mail products to the business address without instructions.
3. If a return is requested, use a trackable carrier.

Refunds

Approved refunds are sent to the original payment method. Your bank or card provider may take 5–10 business days to post the credit. Original and return shipping costs are generally excluded unless an item was damaged, defective, or incorrect, or the law requires otherwise. No refund processing fee is charged.

Cancellations

Contact us before fulfillment begins. Shipped orders follow the return process above. Applicable consumer rights remain in effect.